If your case ware crashes when trying to open, please use the following steps:
1. Use the drop down menu for the file type and select .CDX files.

2. Select all of the CDX files and delete them from the case ware file

Now Re-open the caseware file, and it should refresh the CDX files and open.
If you still have issues, please submit a ticket at https://mackay.zendesk.com/
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