Scan's are not showing up in my Doc-it

If you have scanned a document either from your workstation scanner or from one of the photo copiers and they are not showing up, here are a few things to check before submitting a ticket. 

1. Make sure that the refresh icon is ticked 

2. Close out of doc it completely by right clicking the doc-it icon in your system tray in the bottom right corner of your main screen and closing.

3. Reopen the doc-it icon from your desktop or start menu.

If the scanned document is yet to have shown up in your doc-it please follow up and submit a ticket at https://mackay.zendesk.com/home